{"id":3,"date":"2023-02-14T03:48:04","date_gmt":"2023-02-14T03:48:04","guid":{"rendered":"http:\/\/zuaworld.eu\/?page_id=3"},"modified":"2026-07-16T21:24:42","modified_gmt":"2026-07-16T21:24:42","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/zuaworld.eu\/en\/polityka-prywatnosci\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3203c9 e-con-full e-flex e-con e-parent\" data-id=\"b3203c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d44a11 elementor-widget elementor-widget-html\" data-id=\"1d44a11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n  @import 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grid-template-columns: 1fr; }\n    .zp .cookie-grid .item { padding: 20px 0; border-left: none; border-top: 1px solid #e8e0d6; }\n    .zp .cookie-grid .item:first-child { border-top: none; padding-top: 0; }\n    .zp .admin-card { padding: 30px 24px; }\n  }\n<\/style>\n<\/head>\n<body>\n<div class=\"zp\">\n<div class=\"wrap\">\n\n  <!-- INTRO -->\n  <section class=\"intro\">\n    <span class=\"eyebrow\">Privacy Policy<\/span>\n    <h1>Your data, our responsibility.<\/h1>\n    <p>Below you will find complete information about what data we collect, why, and what your rights are \u2013 in accordance with GDPR.<\/p>\n  <\/section>\n\n  <!-- \u2550\u2550\u2550 CZ\u0118\u015a\u0106 I: POLITYKA PRYWATNO\u015aCI \u2550\u2550\u2550 -->\n  <section class=\"part\">\n    <div class=\"part-head\"><h2>privacy policy<\/h2><span class=\"tag\">GDPR<\/span><\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">01<\/span>Data controller<\/h3>\n    <div class=\"body\">\n      <p>The administrator of the personal data is:<\/p>\n      <div class=\"admin-card\">\n        <span class=\"lbl\">Administrator<\/span>\n        <div class=\"lines\">\n          ZUA WORLD Zuzanna Brzezinska<br>\n          NIP: 8442259673<br>\n          REGON: 364618287<br><br>\n          registered office address:<br>\n          Mokotowska 43 lok. 103<br>\n          00-551 Warsaw, Poland<br><br>\n          e-mail: info@zuaworld.eu<br>\n          phone: +48 506 055 757\n        <\/div>\n      <\/div>\n      <p>The Administrator shall make every effort to ensure that personal data is processed securely and in compliance with applicable laws, in particular with the Regulation of the European Parliament and of the Council (EU) 2016\/679 (RODO \/ GDPR).<\/p>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">02<\/span>Scope of data collected<\/h3>\n    <div class=\"body\">\n      <p>The following personal data may be collected when using the zuaworld.eu online store:<\/p>\n      <ul>\n        <li>name<\/li>\n        <li>delivery address<\/li>\n        <li>email address<\/li>\n        <li>phone number<\/li>\n        <li>invoice details<\/li>\n        <li>IP address<\/li>\n        <li>procurement information<\/li>\n      <\/ul>\n      <p>Provision of data is voluntary, but necessary to complete the order.<\/p>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">03<\/span>Purposes of data processing<\/h3>\n    <div class=\"body\">\n      <p>Personal data is processed for the purpose of:<\/p>\n      <ul>\n        <li>processing of orders in the online store<\/li>\n        <li>payment processing<\/li>\n        <li>shipments of orders<\/li>\n        <li>customer contact<\/li>\n        <li>handling returns and complaints<\/li>\n        <li>maintaining a customer account (if available)<\/li>\n        <li>conduct statistics and analysis<\/li>\n        <li>marketing activities (if the customer agrees)<\/li>\n      <\/ul>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">04<\/span>Legal basis for processing<\/h3>\n    <div class=\"body\">\n      <p>The data is processed on the basis of:<\/p>\n      <ul>\n        <li>Article 6(1)(b) of the RODO - performance of the sales contract<\/li>\n        <li>Article 6(1)(c) RODO - legal obligations (e.g., accounting)<\/li>\n        <li>Article 6(1)(f) RODO - legitimate interest of the administrator<\/li>\n        <li>User consents (e.g. newsletter)<\/li>\n      <\/ul>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">05<\/span>Recipients of data<\/h3>\n    <div class=\"body\">\n      <p>Personal data may be transferred to entities cooperating with the store, in particular:<\/p>\n      <ul>\n        <li>payment operators<\/li>\n        <li>courier companies<\/li>\n        <li>logistics operators<\/li>\n        <li>IT service providers<\/li>\n        <li>to entities providing marketing services<\/li>\n      <\/ul>\n      <p>The data is transferred only to the extent necessary to provide services.<\/p>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">06<\/span>Data retention period<\/h3>\n    <div class=\"body\">\n      <p>Personal data is stored:<\/p>\n      <ul>\n        <li>for the duration of the order<\/li>\n        <li>for the period required by tax and accounting laws<\/li>\n        <li>Until the withdrawal of consent in the case of data processed on the basis of consent<\/li>\n      <\/ul>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">07<\/span>User rights<\/h3>\n    <div class=\"body\">\n      <p>Every data subject has the right to:<\/p>\n      <ul>\n        <li>access to your data<\/li>\n        <li>rectification of data<\/li>\n        <li>deletion of data<\/li>\n        <li>restrictions on processing<\/li>\n        <li>data portability<\/li>\n        <li>object to the processing<\/li>\n      <\/ul>\n      <p>To exercise your rights, contact the administrator.<\/p>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">08<\/span>Data security<\/h3>\n    <div class=\"body\">\n      <p>The Administrator shall apply appropriate technical and organizational measures to ensure the protection of the processed personal data.<\/p>\n    <\/div>\n  <\/section>\n\n  <!-- \u2550\u2550\u2550 CZ\u0118\u015a\u0106 II: POLITYKA COOKIES \u2550\u2550\u2550 -->\n  <section class=\"part\">\n    <div class=\"part-head\"><h2>cookie policy<\/h2><\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">01<\/span>General information<\/h3>\n    <div class=\"body\">\n      <p>The website www.zuaworld.eu uses cookies.<\/p>\n      <p>Cookies are small text files stored on your device when you use a website.<\/p>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">02<\/span>Purposes of using cookies<\/h3>\n    <div class=\"body\">\n      <p>Cookies are used for:<\/p>\n      <ul>\n        <li>ensure proper operation of the website<\/li>\n        <li>shopping cart handling<\/li>\n        <li>remembering user preferences<\/li>\n        <li>statistics<\/li>\n        <li>conduct marketing activities<\/li>\n      <\/ul>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">03<\/span>Types of cookies<\/h3>\n    <div class=\"body\">\n      <p>The following types of cookies may be used on the site:<\/p>\n      <div class=\"cookie-grid\">\n        <div class=\"item\">\n          <div class=\"lbl\">Technical cookies<\/div>\n          <p>necessary for the proper operation of the site<\/p>\n        <\/div>\n        <div class=\"item\">\n          <div class=\"lbl\">Analytical cookies<\/div>\n          <p>enable analysis of site traffic (e.g. Google Analytics)<\/p>\n        <\/div>\n        <div class=\"item\">\n          <div class=\"lbl\">Marketing cookies<\/div>\n          <p>Used for advertising activities (e.g. Meta Pixel)<\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">04<\/span>Cookie management<\/h3>\n    <div class=\"body\">\n      <p>The user can change the cookie settings in their web browser at any time.<\/p>\n      <p>Restricting the use of cookies may affect some functionality of the site.<\/p>\n    <\/div>\n  <\/section>\n\n  <!-- \u2550\u2550\u2550 CZ\u0118\u015a\u0106 III: POLITYKA ZWROT\u00d3W \u2550\u2550\u2550 -->\n  <section class=\"part\">\n    <div class=\"part-head\"><h2>Return policy<\/h2><\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">01<\/span>Right of withdrawal<\/h3>\n    <div class=\"body\">\n      <p>The consumer has the right to withdraw from the contract within 14 days of receiving the product without giving a reason.<\/p>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">02<\/span>Return procedure<\/h3>\n    <div class=\"body\">\n      <p>To make a return, you must:<\/p>\n      <ul>\n        <li>Return the product within 14 days of receiving the order or by reporting your desire to return it via email to info@zuaworld.eu.<\/li>\n        <li>Attach proof of purchase \u2013 a fiscal receipt is recommended.<\/li>\n      <\/ul>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">03<\/span>Terms of return<\/h3>\n    <div class=\"body\">\n      <p>The returned product should:<\/p>\n      <ul>\n        <li>idle<\/li>\n        <li>have original tags<\/li>\n        <li>show no signs of use<\/li>\n        <li>be returned unaltered<\/li>\n      <\/ul>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">04<\/span>Cost of return<\/h3>\n    <div class=\"body\">\n      <p>The cost of returning the product shall be borne by the customer.<\/p>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">05<\/span>Return of payment<\/h3>\n    <div class=\"body\">\n      <p>Refunds are made within 14 days of receiving the returned product.<\/p>\n      <p>The payment refund will be made using the same payment method that was used for the order.<\/p>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">06<\/span>Returns for international shipments<\/h3>\n    <div class=\"body\">\n      <p>Orders in the Zua World store may be fulfilled from different warehouses of the Seller, depending on the country of delivery and availability of products.<\/p>\n      <p>Orders can be shipped from:<\/p>\n      <ul>\n        <li>warehouse located in Poland (handling orders in the European Union)<\/li>\n        <li>A warehouse located in Bali, Indonesia (handling international orders)<\/li>\n      <\/ul>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec\">\n    <h3><span class=\"n\">07<\/span>Returns for orders processed from Bali warehouse<\/h3>\n    <div class=\"body\">\n      <p>For orders processed from a warehouse located in Bali, the product return should be sent back to the address of the warehouse from which the order was shipped.<\/p>\n      <p>Information about the place of shipment of the order may be communicated to the Customer in the order confirmation or in correspondence with the Seller.<\/p>\n      <p>The cost of international transportation associated with the return of the product shall be borne by the customer.<\/p>\n      <p>International returns may incur additional administrative or customs fees due to the regulations of the country of shipment or country of receipt.<\/p>\n    <\/div>\n  <\/section>\n\n  <section class=\"sec last\">\n    <h3><span class=\"n\">08<\/span>Contact for returns<\/h3>\n    <div class=\"body\">\n      <p>If you have any questions about returns or complaints, please contact the store:<\/p>\n      <ul>\n        <li>info@zuaworld.eu<\/li>\n        <li>+48 506 055 757 (Poland and EU)<\/li>\n        <li>+62 811 3800384 (Bali, Asia, Australia and USA)<\/li>\n      <\/ul>\n    <\/div>\n  <\/section>\n\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Polityka prywatno\u015bci Twoje dane, nasza odpowiedzialno\u015b\u0107. Poni\u017cej znajdziesz pe\u0142n\u0105 informacj\u0119 o tym, jakie dane zbieramy, po co i&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Polityka Prywatno\u015bci \u2014 ZUA World<\/title>\n<meta name=\"description\" content=\"Polityka prywatno\u015bci i ochrony danych osobowych sklepu ZUA World zgodna z RODO. 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